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Just when you think her lifestyle is out of reach forever, Beyoncé gets trapped onstage during her On The Run II tour due to a stage malfunction and has to come down the unglamorous way — quite literally reassuring fans that she’s on our level. Or, in this case, stuck just 20 feet above it. Typical Beyoncé, doing it all for the BeyHive.

The incident went down in Warsaw, Poland, on Saturday, where the 36-year-old was performing for a stop on the On the Run II tour, on which we’re told a little-known rapper Jay-Z has been performing as well. According to the Daily Beast, Beyoncé uses a flying stage during the finale — when it works, it’s a cool effect that allows her to hover over the audience, gazing down at her dominion. But during this particular performance, the mechanism malfunctioned, and the Lemonade singer was stranded in the air with no way to dismount.

This being Beyoncé, of course, crew members quickly rallied to her assistance. The show stopped (as was already planned), but the band continued vamping for time while stage techs produced a ladder from backstage and leaned it against the platform. Twitter user and Beyoncé fan @onthegomez was at the June 30 show, close to the action, and the footage that she captured of the superstar waiting to be rescued is too real.

As she’s made plenty clear during her career, in her lyrics, and with…