Lisa Ann McKenzie has spent the last two years trying to cut the hair of a 10-year-old boy with autism – and not only has her most recent breakthrough resulted in a successful haircut for the boy, but it has also led dozens of other special needs kids to her chair as well.

McKenzie first met Jordie Rowlands when she was working at a barbershop in Northlakes, Australia. Jordie’s parents had brought in the youngster for a haircut and he was to be McKenzie’s first ever nonverbal client in the course of her 30-year career.

Unfortunately, it was a total disaster.

The experience was too frightening for the youngster, and even though McKenzie diligently followed Jordie around the shop and lie on the ground with him, she was only able to get a few snips in before he became too agitated.

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“I felt that I’d failed, and it made me want to do better,” McKenzie told the Washington Post. “It made me want to learn more about autism so I could connect with him and take away his fear.”

Determined to succeed, McKenzie asked Jordie’s parents to bring the youngster in to the shop every two weeks at closing time. She also refused to charge them any money for her attempted services.

Despite trying dozens of different methods, however, McKenzie was still unable to cute Jordie’s hair. She even tried cutting the boy’s hair at home,…